Miller, S T and Seib, H M and Dennie, S P (2001) African American perspectives on health care: the voice of the community. The Journal of ambulatory care management, 24 (3). pp. 37-44. ISSN 0148-9917
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African Americans often have interactions with health care systems, services, and providers that are quite different from those of other population groups. Residents in a predominantly African American community in the southeastern United States identified issues that had a significant influence on their health care interactions. Their insights about health insurance concerns, perceived quality of health care, and trust in the health care system provide a useful framework for the redesign of care that will better meet their health care needs.
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